{"id":3195,"date":"2021-03-31T09:43:38","date_gmt":"2021-03-31T09:43:38","guid":{"rendered":"https:\/\/skrivanek.lt\/privatumo-politika\/"},"modified":"2023-09-12T11:14:25","modified_gmt":"2023-09-12T08:14:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/skrivanek.lt\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"

In this Privacy Policy (hereinafter referred to as the Privacy Policy) you will find information about how UAB Skrivanek vertim\u0173 biuras (hereinafter referred to as Skrivanek, Company, We) collects, stores and processes your personal data.<\/p>\n

We comply with the requirements of Regulation (EU) 2016\/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95\/46\/EC (hereinafter referred to as the GDPR), as well as with the requirements of any other data protection legislation, in relation to the protection of your personal data.<\/p>\n

Data controller<\/strong><\/p>\n

The controller of the personal data processing operations described in this Privacy Policy, which determines the purposes and means of data processing, is UAB Skrivanek vertim\u0173 biuras, legal entity code 300023429, address \u0160vitrigailos st. 11B, Vilnius, Lithuania.<\/p>\n

Data Protection Officer<\/strong><\/p>\n

If you would like to clarify, find out how the Company processes your personal data, or if you intend to exercise your rights as a data subject, please contact the Company’s designated Data Protection Officer: Rusn\u0117 Juozapaitien\u0117, e-mail rusne@duomenuapsauga.eu<\/a>, tel. No. +370 698 34316 (MB Asmens duomen\u0173 apsauga).<\/p>\n

Application of the Privacy Policy<\/strong><\/p>\n

By reading this Privacy Policy (hereinafter referred to as the Privacy Policy), you will be able to find out how and for what purposes we process your personal data, where we obtain it, to whom we provide it, where we store it, and what your rights are as a subject of personal data.<\/p>\n

The term \u201cpersonal data\u201d used in this Privacy Policy shall mean any information that may help identify your identity, both directly and indirectly.<\/p>\n

Terms used in this Privacy Policy (e.g. data controller, data processor) shall be understood as defined and interpreted in the General Data Protection Regulation.<\/p>\n

The Privacy Policy shall be governed by the law of the Republic of Lithuania.<\/p>\n

Employees, shareholders and members of the governing bodies of the Company shall be informed about the processing of their personal data in accordance with the procedure approved by the Company’s internal legal acts.<\/p>\n

Sources of Personal Data<\/p>\n

We shall process your personal data obtained from the following sources:<\/p>\n

a) When you submit it to us<\/strong>. You provide us with your personal data when you use our services, send us your CV, cover letters, communicate with us by telephone, e-mail or during meetings.<\/p>\n

b) When you use our website.<\/strong> When you use our website, certain information (e.g. Internet Protocol (IP) address, type of web browser used) shall be collected automatically.<\/p>\n

c) From devices.<\/strong> For example, when you visit the Company’s territory and premises where video surveillance is carried out.<\/p>\n

d) From third parties.<\/strong> We may also receive your personal data from third parties in accordance with the procedure established by law and\/or this Privacy Policy, for example, we receive your personal data from our customers. Our customer must inform the data subjects of such transfers of personal data before the data is transferred to Us.<\/p>\n

e) From Skrivanek Holding SE group companies and offices. <\/strong><\/p>\n

Purposes of the Processing of Personal Data<\/strong><\/p>\n

Selection of employees, trainees, suppliers<\/strong><\/p>\n

When selecting employees, trainees, translation or training service providers, we shall process the following personal data of potential employees, trainees, service providers: name, surname, other information provided by the data subject in the curriculum vitae (CV), cover letter.<\/p>\n

Data retention period: at the time of selection or for 1 year (with the data subject’s consent).<\/p>\n

Legal basis: conclusion of a contract (Article 6(1)(b)) \u2013 in the case of application for a specific position. Consent of the data subject (Article 6(1)(a)) where the data are stored for future selections or where there is no application for a specific position.<\/p>\n

Provision of foreign language course services (invoicing, preparation of cash receipts)<\/strong><\/p>\n

For the purposes of administering the language school and the provision of foreign language courses, we shall process the following personal data of language school participants: name, surname, telephone number, e-mail address, level of proficiency in the foreign language, the foreign language, the name of the workplace (in the case of a contract concluded with a legal entity), position (in the case of a contract concluded with a legal entity), the details of the representation (in the case of a contract concluded with a legal entity) and the signature.<\/p>\n

Data retention period: 10 years after the end of the contract. VAT invoices and cash receipts are retained for 10 years from the date of issue.<\/p>\n

Legal basis: the conclusion and performance of a contract with the data subject if the contract is concluded with a natural person (Article 6(1)(b)). Legitimate interest to process personal data of representatives of legal entities where the contract is concluded with a legal entity or an entity which concludes a contract on behalf of another entity (Article 6(1)(f)).<\/p>\n

Data recipients: State Tax Inspectorate.<\/p>\n

Provision of a foreign language assessment and determination service<\/strong><\/p>\n

When providing the foreign language assessment and determination service, we shall process the following personal data of the service recipients: name, surname, telephone number, e-mail address, foreign language proficiency level.<\/p>\n

Data retention period: 10 years.<\/p>\n

Legal basis: conclusion and performance of a contract with the data subject (Article 6(1)(b)).<\/p>\n

Data recipients: Skrivanek PL.<\/p>\n

Inquiry administration<\/strong><\/p>\n

We shall process the following personal data of interested parties in the course of providing our services: name, surname, company, telephone number, e-mail, service of interest, text of the message, name of the Facebook account (in the case of contact via Messenger).<\/p>\n

Data retention period: 1 month.<\/p>\n

Legal basis: legitimate interest in communicating with interested parties (Article 6(1)(f)).<\/p>\n

Data recipients: Meta Platforms when contacted via Messenger.<\/p>\n

Provision of translation and document validation services (invoices, cash receipts) for natural persons<\/strong><\/p>\n

When providing translation and document validation services, we may process the following personal data of our translation customers (natural persons and representatives of legal entities): name, surname, telephone number, e-mail address, signature, documents to be translated and the personal data contained therein.<\/p>\n

Data retention period: translated documents shall be retained for 5 years after the order has been processed. VAT invoices and cash receipts are retained for 10 years from the date of issue. Other data shall be retained for 10 years after the end of the contract.<\/p>\n

Legal basis: conclusion and performance of a contract with the data subject (Article 6(1)(b)). Legitimate interest to process personal data of representatives of legal entities where the contract is concluded with a legal entity or an entity which concludes a contract on behalf of another entity (Article 6(1)(f)).<\/p>\n

Data recipients: State Tax Inspectorate.<\/p>\n

Provision of translation and document validation services (invoices, cash receipts) for legal entities<\/strong><\/p>\n

When providing translation and document validation services, we may process the following personal data of the employees\/representatives of the customers of our translation services (legal entities): name, surname, telephone number, e-mail address, signature, documents to be translated and the personal data contained therein.<\/p>\n

Data retention period: translated documents shall be retained for 5 years after the order has been processed. VAT invoices and cash receipts are retained for 10 years from the date of issue. Other data shall be retained for 10 years after the end of the contract.<\/p>\n

Legal basis: legitimate interest to process personal data of representatives of legal entities where the contract is concluded with a legal entity or an entity which concludes a contract on behalf of another entity (Article 6(1)(f)). The processing is necessary for the data controller to comply with statutory requirements (Article 6(1)(c)).<\/p>\n

Data recipients: State Tax Inspectorate.<\/p>\n

Administration of service providers (payment for services rendered, qualification, quality and eligibility)<\/strong><\/p>\n

When purchasing services, we carry out the administration and selection of service providers and may process the following personal data of the providers (translators, teachers, editors, layout designers, content creators, etc.): name, surname, personal identification number, address, telephone number, e-mail address, current bank account number, bank, participation in training\/courses\/educational programmes, diplomas, references, education, level of proficiency, level of foreign language skills, foreign language spoken, evaluation of the trial translation, individual’s signature and copy of the individual activity certificate.<\/p>\n

Data retention period: copyright agreements shall be retained for 50 years. VAT invoices and cash receipts are retained for 10 years from the date of issue. Other data shall be retained for 5 years after the end of the cooperation agreement.<\/p>\n

Legal basis: conclusion and performance of a contract with the data subject (Article 6(1)(b)). The processing is necessary for the data controller to comply with statutory requirements (Article 6(1)(c)). Legitimate interest to process personal data of representatives of legal entities where the contract is concluded with a legal entity or an entity which concludes a contract on behalf of another entity (Article 6(1)(f)).<\/p>\n

Data recipients: State Tax Inspectorate, State Social Insurance Fund Board under the Ministry of Social Security and Labour.<\/p>\n

Document management (clerical work)<\/strong><\/p>\n

In order to register and manage documents, we shall process the following personal data of senders, addressees, and other persons whose personal data are included in the drafting of letters: name, surname, e-mail address, telephone number.<\/p>\n

Data retention period: 10 years.<\/p>\n

Legal basis: legitimate interest in possession of documents (Article 6(1)(f)).<\/p>\n

Data recipients: public authorities and bodies.<\/p>\n

Company due diligence (ISO and other audits)<\/strong><\/p>\n

In order to carry out audits of the Company’s activities, we shall process all personal data of the Company’s customers, shareholders and service recipients.<\/p>\n

Data retention period: data shall be retained for 10 years.<\/p>\n

Legal basis: legitimate interest in carrying out inspections and audits of the company’s activities (Article 6(1)(f)).<\/p>\n

Data recipients: external auditors.<\/p>\n

Identification of existing customers<\/strong><\/p>\n

In order to identify customers and other persons visiting the Company’s premises, we shall process the following personal data: name, surname, e-mail address, telephone number.<\/p>\n

Data retention period: 10 years after identification.<\/p>\n

Legal basis: legitimate interest in customer identification (Article 6(1)(f)).<\/p>\n

Improving the website, updating marketing campaigns, visitor statistics (use of cookies)<\/strong><\/p>\n

In order to improve the website, to provide and personalise marketing offers, to collect and analyse website visitor statistics and to ensure the functionality of the website, the Company’s website uses cookies, plugins and similar technologies. For this purpose, the Company shall process the following personal data: visitors’ computer browser and its version, language choice, region, browsing time, time zone, other information collected by cookies.<\/p>\n

Data retention period: the retention period of personal data depends on the specific cookie used to collect the personal data, but in all cases the retention period shall not exceed 2 years.<\/p>\n

Legal basis: consent of the data subject (Article 6(1)(a)), on which basis personal data collected by means of non-essential cookies are processed. Legitimate interest in ensuring that the website and the functionalities on the website are maintained (Article 6(1)(f)).<\/p>\n

For detailed information about cookies, please refer to the Company’s Cookie Policy at https:\/\/skrivanek.lt\/en\/cookie-policy\/<\/a>.<\/p>\n

Marketing (customer satisfaction surveys)<\/strong><\/p>\n

In order to obtain customer feedback on our services, we shall process the following personal data of the Company’s customers: e-mail address, telephone number, name, surname, company.<\/p>\n

Data retention period: 3 years.<\/p>\n

Legal basis: consent of the data subject (Article 6(1)(a)). Legitimate interest in improving the quality of services (Article 6(1)(f)).<\/p>\n

Debt recovery<\/strong><\/p>\n

In order to ensure compliance with contracts and debt management, we shall process the following personal data of debtors: name, surname, company, telephone number, e-mail address, debt data.<\/p>\n

Data retention period: 10 years after full fulfilment of the commitments.<\/p>\n

Legal basis: Legitimate interest in the recovery of debts (Article 6(1)(f)).<\/p>\n

Data recipients: debt collection companies.<\/p>\n

Promotion of the Company’s visibility (social media management)<\/strong><\/p>\n

The Company manages social media accounts together with social media administrators in order to increase its visibility. The information that you provide on social networks or that you receive when you visit our accounts is controlled by the social network operators. We therefore recommend that you read the privacy notices of social network operators.<\/p>\n

As the administrator of social media accounts, we choose the appropriate settings based on our target audience and our performance management and promotion objectives. Social network operators may have restricted the ability to change certain essential settings, and thus We may not be able to influence what information social network operators collect about you.<\/p>\n

Data retention period: The information is provided in the privacy notices of social network operators.<\/p>\n

Legal basis: Our legitimate interest in raising the profile of the Company (Article 6(1)(f) GDPR).<\/p>\n

Recipients of Personal Data<\/strong><\/p>\n

We may provide your personal data to the following persons, taking into account the basis for the provision of the data and to ensure the security of the data transmitted to:<\/p>\n